| Question: Why are your caregivers
better than others? |
| Answer: Because our caregivers have been specially screened and trained by Focus Care. Every caregiver is bonded and insured. The majority of our caregivers have advanced training in their care specialty. Furthermore, our caregivers have been oriented to our system of superior home health care. We match caregivers to you and your family based on the skills needed for a positive, healthy relationship. |
| Question: Are your services only
for seniors? |
| Answer: No, we provide services
to individuals with disabilities, accident victims,
and those recovering from a recent
illness or surgery. We also provide services to
anyone needing a homemaker or personal care. |
| Question: Are your services available
in nursing homes or assisted living facilities?
|
| Answer: Yes, we can provide our personal
care, companionship, or hospice services for home health care
anywhere the client resides. |
| Question: Does Medicare cover
the cost of services? |
| Answer: Medicare does cover
the skilled intermittent care we provide, when the patient is homebound. However there are
other options available, if this is not applicable. If the client has a long
term care policy, this may cover the cost
of services. Focus Care would be more than happy
to assist you in verifying your insurance benefits.
Other payment options include but are not limited
to: private/family pay, worker's compensation insurance, private health insurance
and auto insurance. |
| Question: Are your caregivers
bonded and insured? |
| Answer: Yes, all of our caregivers
are bonded and insured. We accept full responsibility
of our employees when they are in your home. Our
caregivers go through a meticulous 6 step screening
process. Included in the process are criminal background
checks, drug screening and a comprehensive OSHA training. |
| Question: Will the same caregiver
come every time? |
| Answer: We at Focus Care recognize
the importance of consistency in providing care
for our clients. Focus Care strives to ensure continuity
of care, and will make every attempt to send the same caregiver to our
client’s home. |
| Question: How much do the services
cost? |
| Answer: Focus Care offers different
levels of care. The cost is determined based on
the needs of the client. Call the Focus Care office
near you and have an intake coordinator assess your
situation. At that time, Focus Care will be more
than willing to give you a quote on the price of
services. |
| Question: Do I have to sign a
contract to keep services for a specified period
of time? |
| Answer: Focus Care asks that you
sign a service agreement, giving us permission to
care for you or your loved one. There is nothing
in the agreement that ties you down to a specified
period of time - We are flexible to the needs of
our clients and recognize the fact that services
may decrease or increase as situations change. You
may cancel services at anytime. |
| Question: What if my caregiver
is sick or becomes unavailable? |
| Answer: We have trained professionals
assigned to each client's case. These individuals
understand the needs and wants of our clients, as
well as the skill level of our caregivers. Our trained
professionals will find a replacement to ensure
every client has coverage when needed. |
| Question: Why should I use Focus Care
versus a competitor? |
| Answer: Our caregivers are bonded
and insured and have undergone detailed background
checks. Our large staff of qualified caregivers
provides the ability to send in a back-up caregiver
if your primary caregiver is sick. |
| Question: How will my caregiver
be selected? |
| Answer: Our schedulers will make
a caregiver selection based on the skills necessary
for the case while also considering personality
traits and availability. I you prefer, you can play
an active role in the caregiver selection process. |
| Question: Who needs home health
care? |
| Answer:Anyone who is homebound
and in need of skilled nursing. |
| Question: How do I get home health
care? |
| Answer:You can request home health
care from your doctor or by calling us at 1(800)430-0309.
We will assist you by working with your doctor to
determine whether you qualify. |
| Question: Will my insurance cover
home health care? |
| Answer:In most cases the answer
is yes. Medicare (and many private insurance companies)
will cover home health costs for beneficiaries. |
| Question: What if I don't have
health insurance? |
| Answer:Call us at 1(800)430-0309
for assistance. |
| Question: Does Medicare cover
home health care? |
| Answer:Medicare will cover the
cost of home health care if the patient is referred
by a doctor and is homebound. |
| Question: Who needs hospice care? |
| Answer: Your physician authorizes
hospice care. Potential hospice patients can be
identified by a diagnosis,symptoms, or a combination
of both. The guidelines below will help if a patient
is hospice appropriate. |
| Typical Diagnosis that may qualify: |
- Malignancies (all forms of cancer, leukemia)
- End Stage CHF (congestive heart failure)
- End-Stage Cardiovascular Disease
- End Stage Alzheimer's Disease / Dementia
- End Stage Neurological Disease
- CVA Cardiovascular Disease )/ Stroke
- Multi system Failure /Inanition/Malnutrition/Failure
of thrive
- ALS (Lou Gehrig's Disease)
- Parkinson's Disease
- End Stage Renal Disease
- End Stage Liver Disease
- End Stage HIV Infection/AIDS
- Chronic Debilitating Infections
|
| Typical Symptoms: |
- Progressive decline despite medical therapies
- Multiple hospitalizations / frequent ER visits
- Pain that is more difficult to control
- Increasing dyspnea (trouble breathing)
- Dysphagia (trouble swallowing)
- Uncontrolled nausea / vomiting
- Increased weakness, fatigue, drowsiness
- Diminished functional status
- Decreased appetite
- Progressive weight loss
- Oxygen dependency
- Recurrent infections
- Acites (fluid in abdomen)
- Decline in mental status
|
| Question: Will my insurance cover
hospice care? |
| Answer: Medicare, Medicaid and
most private plans cover hospice services, provided
certain medical and eligibility requirements are
met. Focus Care staff will work with your insurance
company to coordinate benefits. |
| Question: How do I get Private
Duty care? |
| Answer: You can request hospice
care by calling us at 1(800)430-0309. We will assist
you by working with your doctor to qualify you to
coordinate hospice care. |
| What is the philosophy of hospice
care? |
- Recognizes dying as the part of the normal
process of living
- Focuses on maintaining the quality of remaining
life
- Affirms life and neither hastens nor postpones
death
- Recognizes the patient and family as the
unit of care and that they are in control of
care decisions
- Supports patients and families so that they
may be free to attain a degree of mental and
spiritual preparation for death that is satisfactory
to them
|
| What kind of services and care
are provided by Focus Care Hospice? |
- HHA and Homemaker Services
- Counseling Services ( Dietary, Spiritual
and other )
- Medical Appliances and Supplies, including
Drugs and Biological
- Bereavement Counseling to Family / Caregivers
after Death
- Nursing Services
- Short-term Impatient Care
- Therapies
- Medical Social Work
|
